ViaCache Terms of Use and Outdoor Risk Agreement

Version and effective date: 2026-10-29

Operator and acceptance

ViaCache is operated by NSF Labs. These terms apply to the ViaCache apps, website, caches, place visits, and private quests. Read them before using the service. By selecting I agree, creating an account, or continuing to use ViaCache after receiving notice of these terms, you agree to them. Contact [email protected] with questions. If you do not agree, do not use the service.

Adults, guardians, and supervised minors

An account holder must be at least 18 and have legal capacity to agree. A person under 18 may participate only with the authorization of their parent or legal guardian and with a responsible adult physically present and supervising. The adult account holder must be the minor's parent or legal guardian or have that guardian's authorization for the supervised activity. A guardian must review and agree to these terms before permitting participation and is responsible for supervision, appropriate locations, and the minor's conduct to the extent allowed by law. Minors may not create independent accounts. Do not submit a child's name, contact information, image, or other identifying information. ViaCache does not offer a verified child-account or parental-consent service. A checkbox is not a substitute for legally required parental consent.

Your duty to know and obey the law

You are responsible for knowing and complying with every applicable federal, state, provincial, local, and other law, ordinance, rule, permit condition, land-manager requirement, and property restriction wherever you choose to explore, cache, place a cache, or conduct a quest. Obtain the owner's and land manager's permission before entering or placing anything. Do not trespass, damage property, disturb wildlife, enter restricted or dangerous areas, conceal prohibited items, or interfere with infrastructure, transportation, emergency services, or other people. A map pin, reward, listing, direction, or published quest is never permission to enter or a determination that an activity is lawful.

Outdoor risks and your decisions

Outdoor activity can cause serious injury, death, illness, loss, or property damage. Risks include traffic, water, falls, unstable terrain, animals, weather, heat, cold, remoteness, crime, defective or dangerous caches, inaccurate maps or coordinates, and the acts or omissions of other people. Some risks are unknown or cannot be eliminated. You choose whether, when, where, and how to participate. Assess your abilities, health, equipment, weather, access, route, companions, and surroundings; stop whenever conditions are unsafe. Do not use the app while driving or in a way that distracts you from hazards. Never rely on ViaCache for emergency response, rescue, navigation accuracy, weather, medical advice, or personal security. Call local emergency services in an emergency.

Assumption of risk and release

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU VOLUNTARILY ASSUME THE RISKS OF YOUR PARTICIPATION AND RESPONSIBILITY FOR YOUR DECISIONS, CONDUCT, INJURIES, AND LOSSES. YOU RELEASE NSF LABS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS FROM CLAIMS ARISING FROM YOUR USE OF VIACACHE OR PARTICIPATION IN CACHING, PLACE VISITS, QUESTS, OR RELATED ACTIVITIES, INCLUDING PERSONAL INJURY, DEATH, PROPERTY DAMAGE, AND CLAIMS BASED ON ORDINARY NEGLIGENCE OF THOSE RELEASED PARTIES, WHERE THAT RELEASE IS LAWFUL. THIS DOES NOT RELEASE LIABILITY THAT THE LAW DOES NOT ALLOW TO BE RELEASED, INCLUDING GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR NONWAIVABLE STATUTORY RIGHTS. A GUARDIAN'S AGREEMENT DOES NOT WAIVE A MINOR'S RIGHTS WHERE THE LAW DOES NOT PERMIT THAT WAIVER.

Other people, content, and property

Users, cache owners, quest organizers, landowners, and third-party providers act independently. NSF Labs does not control or guarantee their conduct, qualifications, permissions, safety, or accuracy. Moderation, screening, and publication are not a safety inspection, background check, endorsement, guarantee of lawful access, or undertaking to protect you or your property. To the fullest extent permitted by law, NSF Labs is not responsible for injuries, offenses, trespass, damage, harassment, or other harm caused by third parties. You remain responsible for your own conduct and for obtaining permission for content and activities you organize.

Indemnity

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS NSF LABS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS FROM THIRD-PARTY CLAIMS, DAMAGES, LIABILITIES, AND REASONABLE LEGAL COSTS ARISING FROM YOUR UNLAWFUL OR NEGLIGENT CONDUCT, YOUR BREACH OF THESE TERMS, YOUR CONTENT OR CACHE PLACEMENTS, YOUR INFRINGEMENT OF OTHERS' RIGHTS, OR ACTIVITIES YOU ORGANIZE, INCLUDING INJURY OR PROPERTY DAMAGE YOU CAUSE. THIS DUTY DOES NOT APPLY TO THE EXTENT A CLAIM RESULTS FROM NSF LABS' GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR OTHER LIABILITY THAT CANNOT LAWFULLY BE SHIFTED TO YOU. NSF LABS WILL PROVIDE REASONABLE NOTICE OF A CLAIM AND REASONABLE COOPERATION; YOU MAY NOT SETTLE A CLAIM IN A WAY THAT ADMITS FAULT OR IMPOSES OBLIGATIONS ON NSF LABS WITHOUT ITS WRITTEN CONSENT.

Service disclaimers and liability limits

TO THE FULLEST EXTENT PERMITTED BY LAW, VIACACHE IS PROVIDED AS IS AND AS AVAILABLE, WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, SECURITY, OR CONTINUOUS AVAILABILITY. MAPS, SOURCES, AI OUTPUT, OPENING HOURS, ACCESS INFORMATION, AND VERIFICATION RESULTS CAN BE WRONG OR OUTDATED. NSF LABS IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, OR OPPORTUNITY. WHERE A MONETARY LIMIT IS LAWFUL, NSF LABS' TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF USD 100 OR THE AMOUNT YOU PAID NSF LABS FOR VIACACHE IN THE PRECEDING 12 MONTHS. THESE EXCLUSIONS AND LIMITS DO NOT APPLY WHERE PROHIBITED, INCLUDING TO NONWAIVABLE CONSUMER RIGHTS OR LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

Content rules and moderation

Do not post illegal, hateful, threatening, sexually explicit, exploitative, harassing, or privacy-invasive material. Do not reveal sensitive locations, personal details, answers intended to remain private, or content you lack permission to share. You retain ownership of your content and grant NSF Labs a nonexclusive license to host, process, screen, display, and share it as needed to provide the features you choose. That license ends when the content is removed, except for limited recovery, legal, and security retention described in the privacy policy. Report objectionable content, unsafe places, or abusive users to [email protected] or through available reporting controls. NSF Labs may restrict accounts, remove content, revoke access, or stop the service for abuse, safety, legal, or operational reasons. Rewards are game records, have no cash value, and do not establish access rights or verified real-world safety.

Privacy, accounts, and deletion

Keep your account secure and do not share passwords or private invitation links. Our privacy policy explains how account, location, photo, activity, and technical information is processed. You can delete your account in app Basecamp or browser account settings, or use https://viacache.com/delete-account.html for instructions and support. Deleting your account also removes the caches and quests you own and can end others' access to those activities. External providers and encrypted recovery backups have their own retention rules. Uninstalling the app does not delete your account.

Optional tips and app stores

Tips are voluntary one-time support payments. They do not unlock features, coins, badges, or other entitlements and are not charitable donations or subscriptions. Apple or Google handles native payment, final localized prices, receipts, and refund requests under its applicable rules. Do not make a purchase without authority to use the payment method. These terms are between you and NSF Labs. Apple and Google are not responsible for operating ViaCache or providing its support; their mandatory platform terms and your nonwaivable rights continue to apply.

Changes, severability, and legal rights

We may update these terms and will display the current version and request renewed agreement for material changes. Changes do not retroactively remove accrued nonwaivable rights. If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. Applicable mandatory law and consumer protections control over inconsistent language. Nothing in these terms authorizes unlawful conduct or overrides a court's authority, emergency duties, or legally required protections. NSF Labs: [email protected].